Perception = Reality

Today in my market research class, we were discussing the idea of perception versus reality, and how the two many not always align. A brand may be successful or a failure because society perceives it a certain way -- whether it may be true or not. My professor then reinforced the idea that in marketing, perception is reality. It doesn't matter what is true or false because the average consumer will always act on what they've been influenced to think. And it shouldn't matter because the goal of a company is to win. And to win, you need to profit.

And sitting in that classroom, I was just imaginatively hit across the head. I have this beautiful image of what marketing and brands can be, but at the end of the day...it is all just a facade? And to a certain extent, I know it is not because there are companies where perception really is the reality. But I also know that there are a lot of companies that skew information, that manipulate people's insecurities and needs. And it makes me question whether this is really the industry where I can be happy to work in.

I just hope to see some more genuine brands out there that can inspire and make people want to be better, while still making the profits in a ethical way. Because I think that we all deserve better. Not in a high-horse for humanity kind of way but in a way where people should treat people with respect and morals. Because yes, companies are run by people and driven by people.


Carol